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Top Questions

How long do I heat up my Heat-Buddy in the microwave?

We recommend heating your Heat-Buddy for no longer than 90 seconds for a regular sized Buddy (15 seconds maximum for a mini Buddy). However, everyone's microwave is different, and everyone's tolerance to heat is different. It's easier to add heat than it is to take away, so we recommend starting at 1 minute for a regular Buddy and 10 seconds for a mini Buddy. If you still need more heat, you can always add to it. If you overheat it, be mindful that these can burn you and you should use a towel or layer of protection between your Heat-Buddy and skin if the temperature is too warm.

Can I wash my Heat-Buddy?

Sadly, no. But you can take a clean wash-cloth and some mild soap and water to spot clean your Heat-Buddy. Do not submerge the Buddy in water as it will ruin the corn inside. If your Heat-Buddy is dirty beyond repair from day-to-day use, please view our wide selection and place an order with us so we can keep you feeling comfortable and clean

How do I place an order?

To keep costs down, we take orders by phone or email only. You can do this by using the "Contact Me" section at the bottom of our Home page - which is also available on every screen displaying our selection. However, we've displayed all of the available items that we carry. Our regular Heat-Buddy's are $9.00 and our Mini's are $4.00. We are happy to hand-deliver items to those that live in the KC Metro area. Shipping costs vary based on your location and how many Buddy's you'll be purchasing. A good starting point is $5 for a Regular Buddy and $1.50 per each additional Regular Buddy. 

What sizes do your Heat Buddy's come in?

We make most of our regular Buddy's a standard 16 inches long and 5.5 inches wide. However, every person is using their Buddy for something different, so we try to make some longer or shorter than others, and with different widths to accommodate different body parts and body types. The mini's are typically a 4 inch by 4 inch square, but also vary in size.

Special Orders - "I don't see the material I'm looking for..." "I'm buying in bulk for teachers, coworkers, white elephant, etc." 

  • Absolutely! We will do what we can to track down the pattern of your hearts' desire! Sometimes, we simply can't get our hands on it. When you request a special order, we will take as much information for 1st, 2nd, and 3rd choice options. Please give an additional 2 weeks of time for Special Orders as we may have to order the material ourselves. If we find multiple options for the pattern you're looking for, we'll send you up to 3 photos and ask you to select 1 that you would like most. 

  • Buying in bulk is great! These Buddy's make phenomenal gifts - especially for the $10 and Under gift exchanges! Please try to give us 2 weeks before you're needing to deliver gifts so we have time to obtain additional material if necessary. 

  • If you are in need of a custom size, we will be happy to make it for you! Pricing may vary. (Example, if you're asking for a square Buddy that fits your back specifically, we may ask that you have someone measure the space of your back that you'd like covered so we can best build a Buddy to your needs.) 

FAQ: FAQ
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